Terms of service

Terms & Conditions – Luminous Solutions

By accessing and purchasing from Luminous Solutions, you agree to the following terms:

1. Product Information

We strive to ensure all product descriptions and images are accurate. However, slight variations in color or appearance may occur due to lighting and screen differences.

2. Orders & Payments

• All orders are subject to confirmation and availability.
• We reserve the right to cancel or refuse any order if necessary.

3. Pricing

• Prices are listed in PKR and may change without prior notice.
• Any promotional offers are valid for a limited time only.

4. Delivery

• Delivery timelines are estimates and may vary due to external factors.
• Luminous Solutions is not responsible for delays caused by courier services.

5. Exchange Policy

• Exchanges are only applicable if the wrong or damaged product is delivered.
• No refunds or returns are applicable.

6. Use of Products

• Our products are for external use only.
• We are not responsible for any allergic reactions; customers are advised to perform a patch test before use.

7. Intellectual Property

All content, images, and branding belong to Luminous Solutions and may not be used without permission.